24/7 virtual healthcare that drives loyalty, not overhead
Direct2Care helps Operators support their teams with a healthcare benefit that’s simple to offer and even easier to use. Recognized as a preferred vendor of the GIOA, it’s affordable, fast to launch, and available at no cost to team members. No insurance required.
Hear it from Operators like you
The challenge you know too well
Healthcare benefits have been out of reach for many. When your best team member calls out because they can’t afford a $600 urgent care visit, it hurts more than just your schedule. It goes against everything you believe about taking care of people.
The reality every Operator faces
Your team deserves more than you can traditionally offer, forcing them to make difficult choices.
Choosing between rent and taking sick leave
Missing shifts because basic care costs too much
Losing good people to employers who offer benefits you can’t match
Watching your culture suffer when you can’t offer support
How it works for your people
Direct2Care gives your team affordable access to the care they need, without the barriers of insurance or high out-of-pocket costs. It’s support that keeps them healthy, present, and able to give their best on and off the job.
Everyday care
From colds to managing chronic conditions, team members can connect with licensed providers for routine or urgent visits without the wait.
Mental health services
Support your team’s whole well-being with professional counseling and crisis support when they need it most.
Workplace injury triage
Immediate triage for workplace injuries helps protect both your people and your business while reducing workers’ comp costs.
Why GIOA Operators choose Direct2Care
Direct2Care is a way to extend the servant leadership you practice every day. When you give your team healthcare access, you’re showing them they matter beyond their shift.
Day-one access
No waiting periods or minimum hours. Employees get care from their first day because that’s when they become part of your team.
24/7 availability
Care doesn’t keep business hours. Neither do we. Your team can access providers anytime, day or night.
Care in action
A benefit that supports your culture of service with easy healthcare access your team can rely on.
Proven results
A benefit that reinforces your culture of care
When your team feels cared for, it shows up in every part of the restaurant. Operators see the difference in stronger teams and smoother days.
Fewer missed shifts from untreated illness
Stronger loyalty and reduced turnover
Greater support that team members feel every day
Smoother operations during peak hours
Higher morale that strengthens your service culture
Improved consistency in guest experience
4x higher adoption than traditional EAPs
Chick-fil-A restaurants using Direct2Care see 40% of team members using the benefit. That’s 4x the national average for traditional employee assistance programs.
70% fewer avoidable ER and urgent care visits
Businesses using Direct2Care see up to a 70% reduction in avoidable ER and urgent care utilization. Which comes with fewer surprise bills and less time away from the schedule.
Under 15 minutes average wait time
Team members connect with a licensed provider in about 15 minutes on average, 24/7. No urgent care waiting room, no missed shift.
Hear more stories
Led by Operators, doctors, and problem-solvers
Direct2Care was built by Operators and medical professionals who understand the realities of running restaurants and caring for hourly teams.
Founded by an ER doctor
Led by a second-generation franchise operator
Backed by healthcare and technology leaders
Healthcare that works for your team
Direct2Care makes it simple to give your team access to healthcare—without the cost and complexity of health insurance. Let’s talk about how it can work for your restaurant.
*2024 Employee Assistance Program Considerations, Statistics & Recommendations, Burr Consulting, LLC.