How Direct2Care Improved a QSR Business

Bob has a franchise restaurant business that has two locations. There are 120 employees between full and part time.

The Problem

One of the biggest challenges Bob faced was staffing. He wanted to find a benefit that was both cost-effective and could help recruit and retain employees. Traditional health insurance was definitely not it.

The Solution

Bob decided to partner with Direct2Care to offer his employees the ability to video chat with licensed physicians and nurses 24/7, from anywhere with an internet connection. Prescriptions, advice, mental health were suddenly all at their fingertips. Best of all, the service was completely free for them to use (no copay, no barriers whatsoever).

The Results

Basically, a win win for Bob and his people.

Reduced healthcare costs

With Direst2Care, employees could seek medical attention for minor ailments without having to visit a doctor's office. This led to a reduction in healthcare costs for the employees, and, for at-work injuries, it significantly reduced Bob's worker's comp rates.

Increased employee productivity

Employees, and their kids, could access healthcare services after hours and on weekends without having to take time off work or travel to a medical facility. This led to fewer missed workdays and increased productivity.

Improved employee morale and retention

Offering Direct2Care as a free benefit demonstrated that Bob cared about his employees' health and well-being. This led to increased employee morale and job satisfaction, which in turn led to higher employee retention rates.

The Bottom Line

Based on these results, Bob estimated that his employees saved over $15,000 in healthcare costs during the first year. He also realized a 16% decrease in employee turnover. Between that and a reduction in his workers comp rates, his service easily paid for itself. And critically, for the first time, all of his employees AND their families had access to healthcare!

Case Study